Returns & Exchanges
At Uncanny Brands, we want you to be completely satisfied with your purchase. If your item isn't a perfect fit for your home, you can return most products in their original packaging within 30 days of delivery.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a return authorization number.
Pack with Care
Place the items back in their original packaging to ensure they are protected during transit and include all original manuals and accessories.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing